1. Scope
This policy applies to the Ayuvya website and future navigation services operated by Amitra Healthcare Services Pvt. Ltd. It does not cover third-party websites, hospitals, doctors, insurers or messaging platforms.
2. Information we may collect
Depending on the service used, information may include contact details, location and care preferences, messages, documents you choose to share, consent records, technical usage data and communications with our support team.
3. Health information and consent
Health-related information is sensitive. Ayuvya will request clear service-processing consent before using submitted information for navigation. Consent for research, product improvement or other optional purposes will be separate where applicable.
4. How information may be used
- To provide and improve healthcare-navigation information.
- To respond to enquiries and provide human support.
- To maintain security, prevent abuse and comply with legal obligations.
- To operate and analyse the website in an aggregated or appropriately protected form.
5. Sharing
We do not intend to sell personal health information. Information may be shared with authorised service providers, with healthcare providers when you request or authorise it, or when disclosure is required by law or necessary to protect safety.
6. Retention and security
Information should be retained only for as long as necessary for the stated purpose, legal requirements and legitimate operational needs. Reasonable administrative, technical and organisational safeguards will be used, but no online system can guarantee absolute security.
7. Your choices
You may ask about your information, request correction or deletion where applicable, or withdraw optional consent. Some records may need to be retained for legal, security or audit purposes.
8. Children
The service is not intended for children to use independently. A parent, legal guardian or appropriately authorised adult should assist where required.
9. Updates and contact
We may update this policy as the service develops. Material changes will be reflected on this page. Contact us at care@amitrahsc.com or +91 93958 44044.